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Agencies Time Tracking & Employee Monitoring
Improve Agency Profitability with Complete Work Visibility

Mera Work connects employee hours with client projects, tasks, attendance, application usage, and productivity insights—helping agencies improve billable utilization, timesheet accuracy, workload planning, and on-time delivery across office, remote, and hybrid teams.

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MarkMyBrand
Sparrowhost
Silvertech Innovations
r3 Consultant
Agarwal Packers and Movers
MenThee Technologies
Adonia Offshore
Aress Software
LeadRoad
Bewise Eduplus
Vernure
Tekance
Farebarber
Sapcon Steels
Turbo Energy
Agarson Shoes
Codepillars
Adiance Technologies
Memory Technology
Avinyasai Techsystems
Fundsutra Capital Advisory
Luthra Projects
TechKopra
Wealthmax Financial Advisers
Microinfoweb
Ajanta Products
Eaztaxbiz
Five Hands
Prolienpro Americas
Infilux Appsec
Technyk
BR CPA Professional Corporation
CSEngineering
GetYourJob
Clavis Technologies
Enrich Innovations
Culture Holidays
Stellent IT
Prosquad Consulting
Owision AB
La Pink
RTR Supports
SANeForce
Mobiotics IT Solution
KNP Arises Green Energy - Ecoil
Inguide Solutions
Lakeba IT Solutions
VA World Outsourcing
Visibility Gurus
Brixcode Technologies
Chittaranjan Info Solutions
Digitup Solutions
AI Earthing
Ganesh Sky Balloon
Salvik India
Hrimtech Solutions
Revv Growth
Sunderji Gosar & Co
Mavenox
Netcom Hardware Services
Silo Granites India
Armia Systems
Bhuma Infotech
KSKS Accounting Services
Vigilant Corporate Services
Chase HR Consulting
BM Consulting
Icroz Solutions
International Services - DohAssist
Samp Engineering
Growthmax Agency - Businexperts
RBL Natural Resources
Sigma Algo - Stockquant Technologies
Kaiten Software
FyerX
Energy Design Works
IDESLABS
MyData Insights
Orbion
VS Fintech
Appycodes
The Information Company - TIC
Altilium Energie
Seven Procure
Mkapitol
LB Microtechnologies - Schoollog
Wealixir Consulting
Iraj Evolution Design Company
Positive Medicare
Net2Aspire
Intelli Vyapar
Pinnacle Rewards
Lemon Yellow
RK Group
STW Services
NRG Foods
Lumiverse Solutions
Bot Tech India
The SafeTalk Academy
Mack Insurance Surveyors
Royal Signs and Awnings
Prabhakar Nadar
Amitav Bhattacharjee
Techmates
NR IT Solutions
Strat-Board Services
The Remote Staff
Devdeep Enterprises
Overdime Technologies Private Limited
Neelam Sales Agency
Target Integration
uKnowva HRMS
Mieux Technologies Private Limited
Virajo Autosoft Private Limited
iCyberPro Private Limited
Shah InfoNetwork
Karan Negi
Shrei Infosystem and Technoservices Private Limited
Tricad Infra Solutions Private Limited
Impactrix Ad Agency
Coventine Digital
Neyyar Technologies
Craitrix Technologies
Nexa Office Infosystems
International Schooling Consultancy
Avijo
Hamko ICT
Fundquest Financial Services
Clovity
Triveni Global Software
Logix Guru
The Solution Global
Viablesoft Solutions
Perfecto Globus
Qiaben Health
ComplyAny Infotech
MrMed
Gallabox
Fiftyone DigitalMedia
Avensys Consulting
Insightogram
U&D Square Solutions
Cloudedots Tech
Scintillation Research
Kumari Shoppy
Consign Space Solutions
RG Group
Adscholars
Sriyug Print Production
Digitalvia
MassOnix Solutions
KV Solutions
Rimjhim Ispat Limited
Bitorio IT Services
Sitezatech
Ox Consultancy
Enhance Business Solutions
Melco India
TalentiQo
Nationwide Paper
Hilknightly India
TechX Solutions
yourCFO
IITMatrix
Ripplemind
A2Z Placements
Sureways Shipping Solutions
Hi-Tech International Group
Sahaj Infotech
Techbubble
Taxlegit Consulting
Talent Dove
Proprly
First Fly Travel
Gujar Industries India Private Limited
Empliance Technology
Enerj Smart
Harrington Housing
Edanbrook
IntegrationWings
Investation Team
St Andrews College
Aston Hill
JG Stones
Car Trands

Built for the Reality of IT Services Delivery

Turn Fragmented Work Data into Better Client and Profitability Decisions

Limited Visibility Across Clients and Projects

Without a unified view of employee time and project activity, managers may struggle to understand how effort is distributed across client accounts, campaigns, deliverables, and internal work.

Inaccurate Billable and Non-Billable Time

Delayed or estimated timesheets make it difficult to separate client delivery from meetings, pitches, administration, training, and other non-billable activities.

Uneven Workloads Across Specialist Teams

Creative, content, media, development, account management, and operations teams often work at different capacities, making it difficult to identify overloaded employees and available resources.

Scope Creep and Over-Servicing Reduce Profitability

Additional revisions, urgent requests, and unplanned deliverables can consume more time than expected before agency leaders realise that an account or project is being over-serviced.

Profitability Risks Identified Too Late

Unexpected effort and poor time allocation may remain unnoticed until they begin affecting project margins, retainer value, delivery timelines, or client relationships.

What Mera Work Helps IT Services Companies Achieve

Improve Utilization, Delivery, and Project Profitability

Understand how employee hours are distributed across client work, meetings, pitches, administration, training, and other non-billable activities.
Identify accounts and projects consuming more team effort than expected so leaders can review scope, pricing, or resource allocation before profitability is affected.
Use automatically captured and approved time records to reduce missing, delayed, or estimated entries and support more reliable client billing.
Identify overloaded employees and available capacity across creative, content, media, development, account management, and operations teams.
Review project effort, task activity, attendance, and team availability to identify potential delivery gaps before deadlines or client commitments are affected.

Mera Work Capabilities for IT Services Teams

Turn Workforce Data into Actionable Delivery Insights

Capture employee work hours automatically across approved computer devices.

Agency Outcome

Reduce manual timesheet effort and improve the accuracy of client and project time records.
Connect employee time with clients, projects, campaigns, and assigned tasks.

Agency Outcome

Understand where team effort is being invested and improve project costing and account visibility.
Separate client-delivery effort from internal meetings, administration, training, and other non-billable activities.

Agency Outcome:

Improve utilisation analysis and identify opportunities to protect agency margins.
Generate timesheets using captured activity while allowing employees to review, claim, and submit time for approval.

Agency Outcome

Reduce delayed submissions and make billing and payroll inputs more reliable.
Understand employee availability and work patterns throughout the day.

Agency Outcome

Identify workflow interruptions, productivity barriers, and capacity gaps that may affect delivery.
Review the software, platforms, and websites employees use during working hours.

Agency Outcome

Understand digital work patterns and evaluate whether agency tools are being used effectively.

Access individual, team, project, and organisation-level reports from centralised dashboards.

Agency Outcome

Help managers identify trends, investigate delivery risks, and make faster workforce decisions.
Track attendance, late starts, early departures, breaks, shifts, and total working hours.

Agency Outcome

Improve coordination across distributed teams, locations, and working schedules.
Use configurable screenshots and authorised live-screen visibility where deeper operational review is required.

Agency Outcome

Support quality reviews, workflow investigation, and time-sensitive operational requirements.
Control which managers and administrators can access employee activity, reports, screenshots, and team-level data.

Agency Outcome

Protect sensitive workforce and client information while giving stakeholders the visibility relevant to their responsibilities.

A Smarter, More Responsible Approach

Everything You Need to Know About Agency Time Tracking and Employee Monitoring

CONTENTS

Track Work in the Context of Client Delivery

Agency teams work across campaigns, retainers, projects, meetings, pitches, and urgent client requests. Connecting employee hours with relevant clients, projects, and tasks gives managers a clearer understanding of where effort is being invested.

This supports more accurate timesheets, client reporting, resource planning, and project-cost analysis.

Distinguish Billable and Non-Billable Effort

Not every working hour can be billed to a client. Internal meetings, business development, training, administrative work, and pitches also consume team capacity.

Clear visibility into billable and non-billable time helps agencies evaluate utilisation, improve planning, and identify where excessive internal effort may be affecting profitability.

Evaluate Productivity According to Agency Roles

Designers, writers, developers, media specialists, strategists, and account managers work differently. Productivity should therefore be evaluated according to each role’s applications, responsibilities, projects, and work patterns.

Mera Work enables agencies to classify applications and websites based on departments, roles, and business requirements rather than applying the same standard to every employee.

Use Insights to Improve Work—not Increase Pressure

Employee monitoring should help managers identify workflow barriers, capacity gaps, repeated interruptions, and employees who may need additional support.

Objective work insights reduce dependence on constant status updates while helping managers make more informed decisions about workloads, deadlines, and client delivery.

Maintain Transparency and Employee Trust

Employees should understand what information is collected, when monitoring applies, why it is required, and who can access it.

Agencies can support a responsible approach through defined working hours, role-based access, configurable screenshot controls, clear internal policies, and open communication.

Mera Work helps agencies use workforce insights for accurate reporting, productivity improvement, resource planning, and employee support—not as a replacement for communication, leadership, or trust.

Start Gaining Agency Insights Without Disrupting Client Work

  • Set Up Your Agency Structure
  • Configure Work and Privacy Settings
  • Deploy Across Employee Devices
  • Connect Employees with Client Work
  • Review Initial Insights
  • Improve Continuously

Build for Every Team

What our customers are saying

Based on 2000+ reviews on

Mera Work is an exceptional tool for performance monitoring, offering invaluable support for organizational decision-making. Its real-time monitoring and live-streaming capabilities provide complete visibility into team activities, ensuring transparency and accountability.
Prakash Makwana
Product Design Lead at PiplHR

75%

Better Resource Utilization
We find Mera Work to be of great use to us working from a remote environment.
Mohammed Haris
Human Resource Lead, Dezy IT

60%

Faster Project Completion

Ready to turn work data into decisions?

Trusted by teams in India and globally to cut waste and drive real performance with Mera Work.

Available On

Talk With Our Team About Your Workforce Operations

Connect with our team to explore how Mera Work helps organizations improve productivity, monitor workflows, and streamline workforce operations.

Get started today. No credit card required.

Book a Free Demo

Frequently asked questions

Time tracking software for agencies records how employee hours are distributed across clients, projects, tasks, meetings, and internal activities. It helps agencies improve timesheet accuracy, billable utilisation, project visibility, client billing, and resource planning.
Mera Work combines automatic time tracking, client and project visibility, productivity analytics, attendance insights, application usage, screenshots, and workforce reporting in one platform. It helps agencies understand how employee effort contributes to client delivery and business performance.
Yes. Agencies can connect work hours with clients, projects, and tasks to understand how employee time is distributed across billable delivery and non-billable activities.
Yes. Mera Work can support digital marketing, advertising, creative, branding, design, content, SEO, PR, development, and other computer-based agency teams.
Yes. Employees can be assigned to relevant clients, projects, and tasks, allowing managers to review work-hour and effort data across multiple accounts.
Yes. Mera Work automatically captures work activity and generates more reliable time records. Employees can review or claim time, while managers can approve submitted entries.
Yes. Mera Work provides centralised visibility into work hours, attendance, project effort, availability, application usage, and productivity across office, remote, and hybrid teams.
Yes. Agencies can configure application and website classifications according to departments, roles, teams, and business requirements. This helps evaluate employees in the context of their actual responsibilities.
Mera Work supports privacy-conscious implementation through role-based access, configurable screenshot settings, defined work periods, and controlled access to detailed workforce data. Agencies should also clearly communicate their monitoring policies to employees.
Mera Work supports Windows, macOS, and Linux environments, allowing agencies to manage teams working across different approved computer systems.
Yes. Role-based access controls allow agencies to limit who can view employee activity, screenshots, reports, dashboards, and project information.
Employee monitoring requirements vary by country, region, employment agreement, and type of information collected. Agencies should establish clear policies, communicate monitoring practices, collect only necessary information, and seek appropriate legal guidance.
Implementation depends on agency size, device environment, project structure, deployment method, and privacy requirements. Guided setup helps agencies configure users, projects, roles, shifts, and productivity settings efficiently.
Book a personalised demo to discuss your agency structure, clients, projects, team locations, reporting requirements, and productivity challenges. The Mera Work team can demonstrate the features most relevant to your operations.